You have questions, we have the answers
Have questions? We have answers
You’re not the only one; many parents, just like you, are curious about our process and how we can assist your child.
Take a look at some of our frequently asked questions; you might find answers to some of your own queries.
FAQ’s?
? FAQ’s
We’re located at 2 Middle St, Taunton, TA1 1SH.
Only if you want to.
Your child’s first session is completely free, with no strings attached.
We understand the importance of finding the right fit for your child’s needs. Our goal is to improve their confidence and math results, and we’re confident in the effectiveness of our approach. In fact, every student who has experienced a free session with us has chosen to continue their journey with us.
You have nothing to lose by giving it a try, so why not book your child’s free session now? Take this opportunity to see first-hand how tuition with HD Tuition can benefit your child and help them excel in math.
Our sessions run Monday to Sunday.
please fill out this form to put your child on our waiting list, if a different slot becomes available we’ll be in touch!
You are not required to stay during the session – just drop off and collect your child at the end of the hour session.
Each of our tailored tuition sessions run for 1 hour.
3.
We have a maximum of 3 students per session.
We ensure that the other student will always be in the same year group, of the same ability and share the same goals!
The Parent Portal.
Inside the Parent Portal you’ll have the option to book your child’s weekly sessions in half or termly blocks.
All major credit and debit cards.
We utilise Stripe, a secure and trusted payment gateway who accepts all major credit and debit card providers, to handle all transactions via our Parent Portal when you book your child’s sessions.
The Parent Portal = your private tuition booking dashboard.
This is the place where you can easily access your booked sessions, rebook, and make payments for your child’s weekly sessions.
After your initial free session, you will be sent a link to set-up your Parent Portal account by choosing your own username and password.
Please note that all pre-booked sessions are non-cancellable but can be added onto the end of your booked sessions.
To avoid being charged for a session, kindly provide a 48-hour notice before the scheduled start time of your child’s tuition session.
If your child cannot attend a session due to illness, please inform us as soon as possible. You can make arrangements by emailing Chloe at booking@hdtuition.com.
Head over to The Parent Portal Login Page and click ‘Lost your Password?‘ below the blue Log In button to rest your details.
Absolutely, it’s a wonderful feeling to support your child’s learning journey.
You have the option to personally teach them the topics they find challenging, which might even involve refreshing your memory or learning alongside them.
However, we understand that your time is valuable, and we’re here to make things easier for you. We’re ready to take care of your child’s educational needs, so you can feel confident that they are in capable hands.
Let us handle the teaching, while you enjoy peace of mind knowing that your child is receiving professional guidance and support!
Indeed, there are excellent online resources like Sparx Maths and My Maths, which can be beneficial. Our math tutor, Henry, also creates online lessons and worksheets to enhance your child’s learning experience.
However, we recognize that there might be instances when your child gets stuck, and the videos alone don’t provide the necessary support. That’s where our dedicated tutors step in, guiding them through challenging topics and providing clear explanations of concepts, saving the day!
Our goal is to eliminate frustration from the learning process. With our tutors’ help, your child can approach math confidently, making the experience positive and enjoyable. We are committed to ensuring your child’s success and helping them build a strong foundation in math.
