Have questions, we have answers

Have questions? We have answers

You’re not alone, many parents just like you are curious about the process, and exactly how we can help your child. Look through some of our most common questions – you might be wondering some of the same things.

Can’t find what you’re looking for? Get in touch
Can’t find what you’re looking for? Get in touch

FAQ’s👇

FAQ’s👇

In response to the pandemic, we have made some changes to our service… You can read all about our policy here.

We’re located at 2 Middle St, Taunton, TA1 1SH.

Only if you want to.

We offer your child their first session completely free, with no obligations.

We want you to be sure that we are the right place for your child to improve their child’s confidence and maths results.

We’re confident in our results, and every student that has had a free session has been back for more!

You’ve got nothing to loose, book yours now.

Our sessions run Monday to Sunday.

We understand that both you and your child may have a busy schedule. You have work, responsibilities and a family to take care of and they may have extracurricular and sports commitments!

We have planned a schedule with this in mind. We give a range of days and times across the week for each of our sessions.

We also have a limited selection of Online Zoom sessions if you cannot make our centre schedule.

If you can’t attend any of the scheduled sessions, fill out this contact form, so we can help schedule something that works for you!

We’ll do our best to accommodate and find a time that suits you – please fill out this form and we’ll get back to you!

You are not required to stay during the session – just drop off and collect your child safely!

Detailed information on the location can be found here: https://hdtuition.com/find-us

Each of our tailored tuition sessions run for 1 hour.

An individual session cost is £30. We also provide half and full term packages that reduce the session cost to £25 per session.

Read more on our pricing here.

Yes, we still do online sessions.

  • Mon – Fri 3:30 – 4:30pm
  • Mon – Fri 7:40 – 8:40pm
  • Saturday 9:00 – 10:00am
  • Sunday 11:00 – 12:00pm

We have a maximum of 2 students per session.

We ensure that the other student will always be in the same year group, of the same ability and share the same goals!

After your initial free session, you will be sent login details for your parent portal. Once logged in, you will find everything you need to book more sessions!

We accept all major debit and credit cards!

The parent portal gives you access to your very own private dashboard – where you can manage your bookings, track your child’s progress and find lots more useful information!

Shortly after you have booked your initial free session, we will email across your login details.

  1. Log in to your parent portal
  2. Go to Section 2
  3. Click reschedule appointment
  4. Fill out the form!

You can search your email for “Parent Portal Login Details”. This email includes your username and password we set for you.

Alternatively, please get in touch and we’ll get you logged back in!

Fill out this contact form.

Of course, you can, and it’s always a great feeling to help your child. You could take the time to teach them the topics they are stuck on – this may even require you to refresh your memory or learn something yourself!

We make it, so you don’t have to waste your time, and can feel secure knowing one of our experts is taking care of it.

We agree, there are some fantastic online resources such as Hegarty Maths and My Maths, to name a few. Our maths tutor, Henry even creates online lessons and worksheets!

But, what happens when your child gets stuck and the videos just aren’t helping? That’s where having one of our tutors guiding them through difficult topics, and clearing explaining concepts saves the day.

Your child shouldn’t have to feel frustrated while doing maths; we make sure it’s positive!

I’ve heard enough…

Book Free Taster Session Now
I want to discuss tuition
Book Free Taster Session Now
I want to discuss tuition